Privacy Policy

Effective Date: 1 August 2026

Wear the Word ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect personal information that you provide directly to us, including:

Name, email address, and phone number
Shipping and billing address
Payment information (processed securely through our payment providers)
Order history and preferences

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Communicate about new drops and promotions (only if you opt in)
Improve our products and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We share your data only with:

Payment processors (to complete transactions)
Shipping partners (to deliver your orders)
Analytics tools (to improve our store experience)

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment processing.

5. Your Rights Under POPIA

You have the right to:

Access, correct, or delete your personal information
Object to the processing of your data
Withdraw consent for marketing communications at any time

6. Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie settings through your browser.

7. Contact Us

For any privacy-related enquiries, please contact us at wtw@desklabs.co.za.